Frequently Asked Question

Adding/Removing printers and copiers
Last Updated 3 years ago

If there is a "Printer Installation" icon on desktop, use that. Otherwise, to add a printer, copy this link: http://printserver/printers. Open Internet Explorer and paste into Internet Explorer. Click on Printer, then ion the left side you will see "Connect". Click it. (There is also a shortcut that opens this link in IE for you. It' should be on your desktop called "Printer Installation", but it will always be in ZENworks Application Windows which you can search for by the Start Menu)

Alternatively, click in Search box next to Start button.
Type "Printers".
Click on "Printers and Scanners"
Click "Add Printer or scanner".
Click the printer you want or click "The Printer I want isn't listed" under that list of printers
Click "Find a printer in the directory" and hit "Next"
You can click the name column to sort by building
Double-click on the printer you want to add

The process takes a minute or less.

Secure Print Setup: (For Bizhub Copiers)
Click on Windows button or Search icon next to Windows button.
Type "Printers".
Click on "Printers and Scanners"

Click on the Printer, then click Manage. Click "Printer Properties" and then click on "Preferences". Click the "Basic" tab. On the right side, where it says "Output Method", select "Secure Print". It will prompt you for ID and password. You only need an ID. If you want to change, just click "User Settings" under "Secure Print".

Secure Print Setup: (For Kyocera Copiers)
Click on Windows button or Search icon next to Windows button.
Type "Printers".
Click on "Printers and Scanners"

Click on the Printer, then click Manage. Click "Printer Properties" and then click on "Preferences". Click on "Job" tab, and under "Type:" select "Private Print". Enter you access code.

Set Default Printer:
Click on Windows button or Search icon next to Windows button.
Type "Printers".
Click on "Printers and Scanners"
Click "Manage", then "Set as Default".

To Remove a Device:
Click on Windows button or Search icon next to Windows button.
Type "Printers".
Click on "Printers and Scanners"
Click "Manage", then "Remove Device".

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