Frequently Asked Question

Clear Cache All Browsers
Last Updated 7 years ago

Short Instructions:
  1. Click 3 dots in upper right of Chrome.
  2. Hover over More Tools and click on Clear Browsing Data...
  3. Select the first FOUR items, at least, then try 1 day.
  4. Check Tyler again.
  5. If that doesn't work, go back and try 1 week, 4 weeks, or the beginning of time.

Longer instructions:


Internet Explorer:
  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history....If the menu bar is hidden, press Alt to make it visible.
  2. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
  4. Exit/quit all browser windows and re-open the browser.

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